Carpet cleaned in lower level. 12/14/17
I could not be more satisfied. Not only with the results but what a professional Brian is. I would highly recommend Twin Cities Finest. On time and efficient and the results were better than I expected. Should have a six star rating.
We had Travis out to do our air duct cleaning. Did a great job explained procedure and was very neat and efficient. Very pleasant young man.
We had our carpet clean by Marty O . All I can say is Wow!!!! He did an amazing job. Our home feel new again. Thanks again Marty for an excellent job!!!!!!!
Had Travis out to clean carpet. Was very informative about what needed to be done. Did an excellent job, great service.
Our light beige carpet was past due for a cleaning and there were areas that we didn't think would come clean. To our surprise, the carpet came totally clean and looks fantastic. Marty did an excellent job....very knowledgeable about our type of carpet, very helpful and polite. We've had a lot of carpet cleaners over the past years, but Twin Cities Finest did the best job ever. Thank you for the excellent service.
Above a 5 star rating
We had Josh yesterday clean our carpets and sofa in our family room. Not only fantastic job but no sales pitch or pressure to add on services. Even though we had a coupon for a great price. We will be using this company again soon. Love the customer service, ease of appointment scheduling but the tech, Josh won the day. He was VERY knowledgeable about the various fabrics for the related rugs and upholstery we were considering cleaning. Loved this service and a at such a great price!
High quality service, personal, friendly service
I had my carpets cleaned by Travis today. I was so impressed with his professionalism delivered in a personal, friendly manner. He inquired about my expectations of the job. My coupon was honored and the services above the coupon were clearly explained. He provided top quality service. I don't doubt if anything arises that he would return and make sure that the customer was be satisfied. Thank you, Travis, for making my experience with Twin Cities Finest such a good one. I would recommend this service to those looking for carpet cleaning.
High quality service!!
Great service. High quality service. Never seen my carpet that cleaned.
Great job - far cleaner than expected - very professional
Travis was very professional and friendly, in spite of my initial surly mood this morning. He was also honest and friendly and presents himself with confidence and a nice 'bright' personality. ....and my carpet looks wonderful!
Josh was friendly, professional and did a great job. My carpets look so clean. I am a happy customer.
Travis P. did a great job ...... carpet looks great. Courteous and friendly service!
My carpet looks new again!
Brian G just came and cleaned our carpet. It was in terrible condition! Two kids, a dog, high traffic and cream carpet are a tough combo. With the deep clean I can't believe how great it looks. He worked effenciently and was very professional. Thanks Brian!
High quality service
As a home owner with two children and a small pet, our carpet was a daily struggle to maintain and keep in shape as it had very high traffic. With beige, plush carpet being impossible to keep clean, there were high doubts about it ever looking like new again. This is where Brian came in! He was very professional upon arrival and greeted us. He explained to us the process and showed us the equipment. He was very knowledgeable about the carpets and proper cleaning. He explained to us how our carpets could look new again and back to life. A part of me was skeptical, that is until he was finished. We were blown away. Our carpet was back to life appearing brand new. We are completely satisfied with the services provided! We highly encourage this company. The service was amazing and the outcome was phenomenal
excellent Job, friendly staff, affordable
Josh was very professional and did an excellent job! they keep their appointments and show up when that they say they would! TRY them!
Brian was great to deal with and on time. Showed me the power scrubbing system and Wow !! does it clean. I would recommend the service. Nice job. Thanks.
I absolutely love the job they did with my carpets. We have young kids and pets and they've never looked better. I could tell he was taking his time and doing a good job and I know because I've had my carpets cleaned every year for 20 years. I needed to switch because my former cleaner wasn't doing a very thorough job and I felt like I had to watch them like a hawk to make sure they cleaned behind all the furniture. But not Twin Cities Finest. Easy to talk to, I felt comfortable, and he gave me great homemade remedies for getting stains out. I will definitely be calling them again.
FABULOUS AND HIGH QUALITY SERVICE
Best ever!! My house needed their services big time and I am VERY happy with the duct cleaning and carpet cleaning. I have several animals that had made a mess of my house and the quality of the cleaning service was fabulous. I will use this company again in the future!
Best Ever Carpet Cleaning - Twin Cities Finest you are great.
My carpet resulted way better than previous washers. Brian's advice and great communication bring this company rate to the top. I work in a different city so I would not be home when he came to clean our carpet, but I felt like I was there, he sent a text to let me know he was on route, he contacted me to let me know about the protection product they offer. Very professional and efficient. I am recommending Twin Cities Finest to all my co-workers and friends. I will hire you again. P.S. we have two cats and the cleaning too care of the cats hair! Thank you
We are happy with the work Derek did on our 100 year old carpet.😃 He did a wonderful job on carpet and ducts. Very pleasant, easy going young man to work with. We would recommend Twin Cities Finest again to family and friends. Thank you TCF!!
High Quality of Service
Derek was friendly, courteous and very knowledgeable answered all my question I had for him, I will recommend Twin Cities Finest to my family and friends. they cleaned my carpet so well it looks like new again even after two dogs their gone but my carpet looks great. Every communication from them was relayed in a timely matter always kept me updated. I will be calling them for now on to clean my carpet again when needed GREAT JOB thank you.
Carpet looks better than new!!
Derek was friendly, courteous and on time. He provided details for pricing up front so there were no surprises. Got out all stains from 2 dogs, exceptional attention to the walking path and stairs. My carpets haven't looked this good since installed. Highly recommend his work!!
They did a great job. I was impressed the owner came out to do a check on the work.
I would recommend Twin Cities Finest to anyone who needs their vents cleaned, but doesn't need any type of service that would require work involving the furnace, as it is my understanding that the crews are not HVAC-certified. I had just had our furnace serviced by CenterPoint, so Twin Cities Finest was a great, affordable option to just having the vents cleaned. The two young gentlemen who came to my home and cleaned our vents were on time, neat, and kind (our vents were a mess!) Highly recommended!
carpet follow up
They arrived on time ,looked over the job got to work on it and they did a fine job, as the carpet dried, a few stains appeared, I called and they promptly sent someone out to take care of it, looks great. all stains are gone.
Best carpet cleaner around
I am a property manager for several properties and have used many different carpet cleaning companies over the years. These guys are by far the best! They have some type of equipment that makes the carpets look like new. I am now recommending them to everyone I know. They are very prompt and update you when they are there as well as when they are finished.
Quality Service in a Professional Manner
Over the years, we have had our carpets cleaned by several companies with mixed results. Twin Cities Finest provided the the best results hands down. The representative who took care of our home did a great job and was a professional from start to finish. All in all, a great experience.
Exceeded my expectations
I had Twin Cities Carpet come and clean my carpets after another cleaner did a horrible job (carpets still dirty and residue left in carpet). They were professional and courteous from the start to the finish. Their communication regarding scheduling and arrival time was very much appreciated. They did a wonderful job cleaning my carpets, stairs and area rugs and for a very reasonable price. I would definitely recommend them.
Excellence service. Brian was professional and friendly
My carpets came out much better than I had expected. I did take Brian's advice and had the carpets power-raked. I could not believe the amount of cat fur and dirt that came up. After two weeks my carpets still look wonderful. I did not have the past problem where they look great when done and after a week old stains resurface. I have already recommended this company to two friends.
Very nice to deal with and communication was great. Arrived 20 minutes early but called ahead. Earlier for me is always better then late. Pricing was what I was quoted and didn't try to sell you on 6 different things once they got here. Our carpet looked great after the cleaning! Would definitely use Twin Cities Finest again.
TCF rep was on time, very friendly and professional. Demonstrated before/after effects. Happy with cleaning but had to move couch back in place afterwards. I started wiping up moisture left on new hard wood floors but rep told me it was not necessary. Residue left on floor did require cleaning afterwards though. Overall happy with the cleaning part though.
Very professional and knowledgeable
Brian did a great job at explaining the process and function of the equipment being used. Their method really does revive the carpet, even at entrances, like kitchen and bathrooms. We had two areas that had deep stains, which looked like they were gone while still wet, however, after drying they we're still noticeable. All in all, we were very pleased with his efficiency and the new life placed back into our carpet. We will definitely use them again and promote their company.
We had Josh clean our carpet and stairs today. He was very friendly and professional. I would recommend this company and will use them again.
Professional and experienced
Carpets cleaned, stains removed and took away all the smoke smell. Thank you!!
Punctual and Thorough
Jim followed up a few times to see if I still needed services and with my schedule he was very accommodating. Brian was actually early for the initial time window that was provided. He was very talkative and nice and explained the process of what was going to be done. The only thing that could have been done better was to explain the price of the additional services that were recommended to be reapplied after the carpets were cleaned. The additional price of that product above the quoted cleaning price was worth it but not explained before the service was done.
Extremely professional and exceptional work!
Told me everything that was going to be done and it was done professionally with extreme care taken for all my furniture. Would suggest anyone considering having their carpets cleaned to use this service!
Ontime, service was excellant,would highly recommend and already have to others.
Tech was on time, friendly, was aware of how to clean and treat carpet, my result was carpet appears to be like new. Treated bad spots as needed.
The steam system is the way to go. Brought life back into the nap, plus took care of the stains. Dry time was short.
On time, pleasant and friendly, efficient, covered wood floors between rooms,good job on both carpets and area rug. Will recommend to others.
Professional, courteous, and a great result
The only negative, which wasn't all that bad, was that the truck arrived a few hours earlier than planned. Other than that, the experience was excellent. The gentleman was very courteous and explained everything very clearly. Prices were clear and explained upfront, including pricing for extra options. There were no surprises at all with the cost at the end. The work was done quickly and professionally, and the results were excellent. We had a lot of small stains from spills (2 kids) and a lot of high traffic dirt exiting from the kitchen and also from one of the bathrooms. Overall we were very pleased with the quality of the work and would definitely recommend Twin Cities Finest and would use them again.
Twin Cities Finest is a very easy company to work with. Josh was very nice and was up front with everything. Josh answered all my question and went over how they clean the carpets and what they charge for each serves. He was on time and got the job done in a timely manner. We will be call them again for our next time we need cleaning work done. Thanks for a great job.
High quality and honest company
I would definitely recommend Twin Cities Finest to anyone. My tech Josh was great to work with. He was honest when it came to doing the work and he never made me feel like it was about the money.
Hello, Derek was very friendly and informational about the cleaning process that was being used. We are satisfied with the cleaning of our carpets. Please note: The drying time Quoted to us, was 3.5 hours, some of the carpet areas did take much longer, in the area of 6 to 7hours. We would recommend your service to others. Jerome and Dianne B.
Very satisfied customer
I have old carpet that has been thru the ringer. I did not know whether it was worth the effort to try and clean it. I am glad I did carpet looks great, all stains came up and it looks like a new house. Cost was what I was quoted. Technician was courteous, respectful, and finished in a timely manner as well. I am completely satisfied with Twin Cities Finest
Carpets almost looked new!
The technician was extremely proficient in his knowledge of cleaning carpets. He understood the makeup of cleaning like no other cleaner I've ever had! The few spots he couldn't remove were paint or other such embedded chemicals. We thought carpeting looked almost new. Only negatives were the cost- much higher than anticipated and our tech was a talker!
Love these guys did a great job.
They did a great job .i would highly recomend them . im having them back in the spring . staff great .
Excellent service and carpets look terrific!
Excellent customer service and carpets look amazing. Technician arrived on time and sent pictures to me to verify job complete and to my satisfaction.
Was extremely pleased. They were on time, explained all options, (special treatments for spots), and did a great job. Carpet looks new.
Highest of professionalism, personable and intelligent and thorough
Everything I would want in a service technician and more! I posted on facebook that all who need their carpets cleaned should call Twin Cities finest and ask for my technician!
Happy Tp Recommend
We had carpets in four rooms cleaned and deodorized. Service was prompt, professional and, we thought, reasonably priced. We would gladly recommend Twin Cities Finest.
they came - they cleaned the carpet - there were 2 nice young fellows - the carpets look good - They left.....
Great job fellows! see you next time. Sandy
Twin Cities Finest
Staff were punctual and professional. The did a wonderful job.
Twin Cities Finest cleaned the carpets in both my business and my home. They were on time, efficient, polite, professional, thorough and fairly priced. I will recommed their service to all my friends and family!
Awesome carpet cleaning. Jeff at Finest was easy to work with and the tech Brian was very professional and did a great job. Will use again. Thx
I was very pleased with Twin Cities Finest. They were incredibly responsive (like within 5 minutes after using Thumbtack), so friendly and knowledgeable, and did a great job getting our carpet stain out. Brian was really nice and did a fantastic job. I'll definitely ask them to come back and clean the rest of our carpets.
Promt, Courteous Service
The carpeted floors that were cleaned, look much better, for the most part.. I didn't see a difference in the stairs, which I paid extra for and was one of the main reasons for having the work done. That was disappointing. I was somewhat surprised at what the cost was estimated to be compared to the final bill. That being said, the guys were great and I would call Twin Cities Finest again.
Advanced Graphix, Inc.
We haven't had our carpets cleaned for a long time and I couldn't believe what came out of the carpets. They even got out a grease spot that had been there for 5 years. Highly recommend Twin Cities Finest for any carpet cleaning Commercial or Home. I am so happy with their work as an owner, I am having them clean my carpets at home as well. Jeff is real easy to work with and makes you feel like you are his only customer. Josh who came in and cleaned takes pride in his work and also showed me how it works. As a company it is hard to move everything off the ground and out of the way and I noticed they went that extra mile and moved things and put them back when done, instead of going around them like other companies we have had in the past. When I came back in the next day, the office smelled awesome and the carpets were immaculate!
Excellent work and very professional.
I will definitely use their service again. They are the best.
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